Privacy Policy

  • Last Revised : 14th Jun, 2024
1. Introduction
Okicrm.pro ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM services (the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information: ● Personal Data: Information that can be used to identify you, such as your name, email address, phone number, and billing information. ● Client Data: Information entered by Users into the Service, including contacts, leads, and communications. ● Usage Data: Information about how you use the Service, including your IP address, browser type, operating system, and pages visited.
3. How We Use Your Information
We use the information we collect for various purposes, including to: ● Provide, operate, and maintain the Service. ● Process transactions and send related information, such as purchase confirmations and invoices. ● Communicate with you, including responding to your comments, questions, and requests, and providing customer support. ● Improve the Service, including by monitoring and analyzing usage and trends. ● Personalize your experience by presenting content tailored to your interests. ● Enforce our terms, conditions, and policies.
4. Sharing Your Information
We may share your information with third parties in the following situations: ● Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. ● Compliance with Laws: We may disclose your information where required to do so by law or in response to valid requests by public authorities. ● Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure. 6. Data Retention We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data: ● Access: You have the right to request copies of your personal data. ● Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. ● Erasure: You have the right to request that we erase your personal data, under certain conditions. ● Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. ● Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
8. International Data Transfers
We may transfer your information to, and process it in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at okicrm@marketingballoon.co.uk